Get in Touch With Us

This is the page to use when you want to reach the editorial team behind Best NY Online Casinos — to flag an error, ask how we scored a site, question a bonus term we have quoted, or point us at something we should be covering. Email is the only channel we run, and a person reads every message.

Editorial contact: [email protected]. We aim to reply within two business days. Our reviews were last fact-checked on Sep 23, 2026 by Nathan Keller.

Before you write: we are an independent comparison site, not an operator. We cannot access, credit, verify, unlock or close an account with any casino brand, and we cannot release a withdrawal or apply a bonus. For anything to do with your own account or money, contact that site's live chat or support desk directly — they are the only party who can act on it.

Age statement and responsible gambling help

Real-money gambling content on this site is for adults only. You must be 21 or older where a 21+ rule applies, and at least 18 where an operator sets that floor — check the specific site's terms and your own jurisdiction's rules before registering. Nothing here is a way to make money or fix a financial problem, and losses are the normal outcome of play.

If gambling is causing you or someone close to you harm, free and confidential help is available: the national helpline on 1-800-GAMBLER, and New York's HOPEline on 1-877-8-HOPENY (1-877-846-7369). If you mention a gambling-harm concern in your email, we will reply with support resources and nothing promotional.

Where the legal picture in New York stands

This comes up in our inbox more than anything else, so it is worth stating plainly. New York has regulated, state-licensed online sports betting. It does not currently have regulated online casino gaming. The casino brands compared on this site are not licensed by New York State, and we do not present them as legal New York online casinos.

What that means for you as a reader: the sites we cover are offshore or sweepstakes-style operators, so the consumer protections you would get from a state-licensed product — a state regulator to complain to, state-mandated dispute resolution, state-supervised fund segregation — are not in place. Availability, eligibility and account restrictions are set by each operator's own terms, and they can change. Verify before you deposit rather than assuming. On tax and legal questions, consult a qualified professional; we are not able to give you a definitive answer and will say so if you ask.

If you believe we have described a site's availability or licensing inaccurately, that is exactly the kind of correction we want. Send the detail and we will recheck it.

What you can email us about

• Corrections — a bonus percentage, cap, playthrough figure or time limit that no longer matches the operator's terms page. Include a screenshot or the term's wording if you have it.
• Methodology questions — how a rating was reached, or why one site sits above another.
• Bonus terms you cannot parse — we will explain how a wagering multiplier, game weighting or max-cashout clause generally works. We will not tell you a bonus is worth taking.
• Banking and payout questions — which deposit and withdrawal methods are realistically usable from the US, and what to check before you commit funds.
• Coverage requests — a brand, game category or topic you think is missing.
• Commercial and partnership notes — introduce yourself and the proposal. Advertising discussions are handled separately from editorial scoring.
• Responsible gambling concerns — flag it and we will point you to the helplines above and to self-exclusion options.

How our commercial relationships work

Best NY Online Casinos may earn commission when a reader signs up through a link on this site. That is how the site is funded. It does not buy position: rankings and editorial ratings are set by our review process, and a brand cannot pay to move up or to have a limitation removed from its write-up. If you think a page reads otherwise, say so in an email and be specific — that is a fair challenge and we would rather hear it.

How we score the sites we compare

Our ratings are editorial judgments, not customer-review averages and not the product of any real-money testing. We have not deposited, played or withdrawn at these brands. What we do is research and verify published information — terms pages, banking pages, game lobbies, support channels — and re-check it on a schedule. The weightings we apply:

1. Game library — depth of online slots, progressive jackpots, table games such as blackjack, roulette and baccarat, video poker, and whether live-dealer rooms exist at all.
2. Software studios — which providers supply the lobby, since that drives game quality and whether RNG and RTP figures are independently certified.
3. Bonus quality — headline size matters far less than playthrough, game weighting, max bet while wagering, max cashout and expiry.
4. Banking and payout — the range of deposit and withdrawal methods usable in USD from the US, withdrawal limits, and published processing times.
5. Trust and transparency — how clearly licensing, ownership, KYC requirements and terms are disclosed.
6. Mobile — whether play runs in a browser on iOS and Android, or needs an app.
7. Support and player tools — live chat availability, and whether deposit limits, time-outs and self-exclusion are offered.

Where an operator publishes no figure, we say so instead of filling the gap. If you ask us for a payout time we have not been able to verify, that is the answer you will get.

Questions we get about the top-ranked sites

Three of the brands on our list account for most of the inbox. Short, honest summaries below — full detail sits on the review pages.

Raging Bull — the biggest headline number, and the heaviest conditions

It leads our list at 10.0 largely because of breadth: a deep slots lobby with progressive jackpot titles, plus table games and video poker, and a long-running presence that makes its terms easy to research. The advertised offer is 410% up to $10,000 plus 50 free spins — new players only, minimum qualifying deposit, wagering/playthrough applies before any withdrawal, and expiry and max-cashout limits attached. Those conditions are the whole story with an offer this size, so read the bonus terms line by line rather than the banner.

Limitation: a percentage that large is almost always paired with a high playthrough multiple and a capped cashout, which means the practical value is far below the headline. It is also not a state-licensed New York product, so there is no NY regulator behind a dispute.

Magician Bet — the one people email about when they hate wagering

At 9.8, this is on the list for a structural reason rather than a big number: 101% with no wagering. A no-playthrough bonus removes the single biggest reason players fail to withdraw bonus funds. Eligibility is new players, a minimum deposit applies, and "no wagering" still sits alongside caps, game restrictions and a claim window — verify those before you treat winnings as freely withdrawable.

Limitation: the match ceiling is modest next to the rest of the table, so higher-stakes players get less from it, and the library is narrower than the larger brands.

Slots of Vegas — slots-first, with a game-specific spins offer

Ranked 9.7, it earns its place with a slots-led catalog and clearly signposted promotions, including reload offers for returning players. The welcome deal is 375% plus 50 free spins on Cash Chaser — the spins are tied to that one title, new players only, minimum deposit, playthrough on both the match and any spin winnings, and a time limit on use.

Limitation: table-game and live-dealer players will find the range thin compared with the slots shelf, and spins locked to a single game suit some players and not others.

The rest of the list at a glance

Site	Headline offer	Rating	Terms to check first
Uptown Aces	600% for new players	9.5	Playthrough multiple, max cashout, deposit minimum
Card Crush	Instant welcome reward: 2 mystery coins and 5 cards	9.3	Whether it is a sweepstakes model and how redemption works
Zumba Cards	250% deposit bonus up to 250 SC	9.2	SC redemption rules and playthrough
BetUS	200% up to $4,000 for new players	9.1	Rollover across casino and sportsbook, expiry
Amazon Jackpots	4 posters + 40 free SC + bonus wheel for $20	9.0	This is a purchase, not a free offer — read what $20 buys
Slots and Casino	500% up to $2,500 x3	8.9	Whether each tranche carries its own playthrough
Bets.FM	225% up to 1 BTC + 225 free spins	8.8	Crypto-denominated cap, conversion, spin expiry

Banking and payout questions we can and cannot answer

We can explain how the common routes behave in general terms for US players, and what to verify on the operator's own banking page. We cannot promise a processing time.

• Cards — widely offered for deposits; card issuers in the US sometimes decline gambling-related transactions, and cards are often not available as a payout route.
• E-wallets and prepaid cards — availability for US accounts varies by brand and by month. Check the live banking page rather than a review, including ours.
• Bank transfer — usually the slowest option and often the one with a fee attached.
• Cryptocurrency — common at offshore brands, typically the fastest withdrawal route, and it carries exchange-rate and conversion risk. A cap quoted in BTC is not a fixed dollar amount.

Two things apply almost everywhere and are worth expecting: KYC verification — ID, proof of address, sometimes proof of payment method — before a first withdrawal clears, and withdrawal limits set per transaction, per week or per month, which can stretch a large payout over several cycles. Accounts are normally denominated in USD at US-facing brands, but not always; if the account currency differs, conversion costs are yours.

The other products these brands run

Several of the operators on our list are not casino-only, and readers email us confused about which rollover applies where. BetUS, for example, runs a sportsbook alongside its casino, and offers of that type often carry rollover that counts sports and casino wagers differently. Sweepstakes-style brands such as Card Crush, Zumba Cards and Amazon Jackpots work on coin packages and redemption rather than straight cash deposits and withdrawals — a different model with different terms. Bets.FM operates on crypto rails. If you are unsure which category a brand belongs to, ask and we will explain the distinction before you sign up. Our coverage of casinos operating outside national self-exclusion schemes is a separate topic with its own protections and risks.

What to include in your message

1. The page or brand you are asking about.
2. The exact wording or figure you are querying, if it is a correction.
3. Your state, where availability is the question.
4. Whether you want a reply or are simply flagging something.

Please do not send account numbers, passwords, card details, copies of ID documents or anything else sensitive — we have no use for them and no reason to hold them. If your question is about your own balance or a pending payout, the operator's live chat will get you further than we can.

When you will hear back

Two business days is the target, and longer stretches happen. Corrections take priority over everything else, because an out-of-date bonus figure is the error most likely to cost a reader money. We do not send automated replies dressed up as answers, and we will tell you when we do not know something rather than estimating.

Take your time with the choice. Read the terms on the operator's own site, decide a budget before you deposit, use the deposit limits and time-out tools where a brand provides them — and if the answer is "not right now", that is a perfectly good answer. Help is on 1-800-GAMBLER or 1-877-8-HOPENY whenever you need it.